Technical Problems

From SPARK

Disappearing Text

The bullets and text in the "contents" and "toolbox" items, on the left of the page, sometimes disappear when they are scrolled off the page and brought back into view. These texts will reappear when the cursor is made to hover over the missing text area.

This symptom is dependent on the setting of the screen resolution size.

Buttons don't insert text

Previously clicking on any of the template, sidebar, or NP buttons would not cause the text for those features to drop into your edit box. We found that typing a space or some other character first, at the place you want the insertion, would allow the text to appear after clicking on one of those buttons. This was not a problem on all our computers in this office. Nor did it seem to matter whether a person was using IE or Firefox for the browser. Later this seemed to clear up on it's own and the buttons worked as they should. We could not pinpoint the cause nor the fix.

Now, (end of March 2009) someone else is experiencing this problem. They are running a Mac computer. Otherwise, version of Firefox and all else seems the same.